Share price – LSE:21.87p( +0.53) 16 May 2012, closed GMT

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• About us

  Our business and strategy

  • Key facts about RBS
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  Board and committees

  • Group Board
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  Structure of the business

  • UK Personal Banking
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  • Direct Line Group
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  • Non-Core Division

  Worldwide locations

  Corporate governance

  • Board diversity statement

  RBS History in 100 objects

  • Our story

  Our banknotes

  • Issuing banknotes
  • Current issue notes
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  • Reproducing banknotes

  Sponsorship

  • RBS 6 Nations
  • Rugby Union partnerships
  • Golf
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  • Scottish sponsorships
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• Customers

  Our customer approach

  RBS and NatWest Customer Charter

  Sale of selected RBS and NatWest branches

  Complaints data

  • The Royal Bank of Scotland group plc
  • National Westminster Bank plc
  • Ulster Bank Ltd
  • Coutts & Company
  • UK Insurance Limited
  • FSA product categories

  RBS Group brands

• Investors

  Investor story and KPIs

  • Priorities & strategy
  • Our goals
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  • External challenges
  • Key financial data
  • Equity ownership statistics
  • Corporate governance

  Annual review 2011

  • Essential reading
  • Our business and our strategy
  • Divisional review
  • Sustainability 2011
  • Directors' report and summary financial statement
  • Download Centre

  Results and presentations

  • Group results and presentations
  • Annual report and subsidiary results

  Fixed income investors

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  Regulatory news and events

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  Share data

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• News

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• Sustainability

  Fair Banking

  • Progress and priorities
  • Focus on customers
  • Responsible lending practices and products
  • Access to financial services
  • Financial education and capability
  • Support for our communities

  Safety and Security

  • Progress and priorities
  • Physical security
  • Information security
  • Fraud prevention
  • Anti money laundering
  • Safety, health and wellbeing

  Employee engagement

  • Progress and priorities
  • Engaging and developing our people
  • Supporting our people during restructuring
  • Remuneration
  • Diversity and inclusion
  • Employee volunteering and giving
  • Employee representation
  • Employability

  Governance, engagement and reporting

  • Sustainabile business principles
  • Chairman and CEO Review
  • Sustainability governance
  • Policies
  • External commitments
  • Stakeholder engagement
  • Reporting

  Citizenship and environmental sustainability

  • Progress and priorities
  • ESE risk
  • Business and human rights
  • Sustainable sourcing of suppliers
  • RBS in the community
  • Supporting the green economy
  • Energy sector lending
  • Our environmental targets
  • Our environmental performance

  Community programmes

  • Financial education
  • Supporting enterprise
  • Employee and community engagement

  Supporting enterprise

  • Progress and priorities
  • Supporting SMEs
  • Committed to customers
  • Encouraging enterprise
  • Social enterprise
  • Supporting youth enterprise
  • RBS Foundation India

Investors

• Investor story and KPIs
• Annual review 2011
• Results and presentations
• Fixed income investors
• Regulatory news and events
• Share data
• Shareholder information
• Corporate actions

Corporate actions

Recent corporate activity including capital raisings and liability management.

Liability management initiatives

View details of our recent debt tender and exchange offers

Lower Tier 2 Exchange Offer 2011
Debt tender & exchange offer - April 2010
Debt tender & exchange offer - March 2009

Accession to the Asset Protection Scheme and issuance of B shares

Find out more about the Asset Protection Scheme and the issue of B shares to HM Treasury in December 2009

View details of RBS's participation in the Government's Asset Protection Scheme (PDF, 549KB)

Capital raising and restructuring

View details of recent capital raisings including HM Treasury investment in RBS

Placing and Open Offer - January 2009
Placing and Open Offer - October 2008
Rights Issue - June 2008

Share re-organisations

View details of historic share reorganisations such as capitalisation issues and bonus issues

Capitalisation issue - September 2008
Bonus issue - May 2007
Issue of addition value shares - November 2003

Historic acquisitions

View details of past acquisitions undertaken by the RBS Group

Acquisition of ABN Amro in 2007
Acquisition of NatWest in 2000