Share price – LSE:21.87p( +0.53) 16 May 2012, closed GMT

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  Structure of the business

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  RBS History in 100 objects

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• Customers

  Our customer approach

  RBS and NatWest Customer Charter

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  • The Royal Bank of Scotland group plc
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  Annual review 2011

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  Employee engagement

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  Governance, engagement and reporting

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  Citizenship and environmental sustainability

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  Community programmes

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  Supporting enterprise

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• Annual review 2011
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• Regulatory news and events
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Covered bonds

Details and investor reports on the Group's Global Covered Bond programme.