Welcome to The Royal Bank of Scotland Group Site.

Additional text has been added to aid users who may be using screen readers to view this site. If you are reading this text on your screen then either, the style sheet (CSS) file has failed to load, in which case you should refresh your screen or, your browser may not support style sheets. Find out more about which browsers support style sheets on the World Wide Web Consortium website.

Skip to main content

What follows is a list of links to the main sections of the site. If you wish to skip to main content you can.

Skip to main content

What follows is a list of main links to this sections of the site. If you wish to skip this you can go to main content.


The breadcrumb to your current location is:

Useful contacts

RBS Customer Services | Investor Relations Contacts | Other Useful Contacts | E-mail enquiry

For general enquiries, please call the main switchboard on 0131 556 8555

RBS Customer Services

If your enquiry relates to a customer query please get in touch with our branches or customer services directly.

Investor Relations

Please use the form below to submit questions relating to RBS Investor Relations. We look forward to hearing from you.

Your message will be sent to Investor Relations, please see 'RBS Customer Services' above for any other queries.
Richard O'Connor
Head of Investor Relations
280 Bishopsgate
London
EC2M 4RB

Tel: +44 (0)20 7672 1758
Leah McCreanor
Senior Manager
Buyside and Shareholder Communications
Investor Relations
280 Bishopsgate
London
EC2M 4RB

Tel: +44 (0)20 7672 1758
Shane Glynn
Senior Manager
Investor Relations
280 Bishopsgate
London
EC2M 4RB

Tel: +44 (0)20 7672 1758
Liz Lynxwiler
Investor Relations Manager
Buyside and Shareholder Communications
280 Bishopsgate
London
EC2M 4RB

Tel: +44 (0)20 7672 1758
Anne-Marie Hartnett
Investor Relations Assistant Manager
280 Bishopsgate
London
EC2M 4RB


Tel: +44 (0)20 7672 1758
Emily de Vismes
Investor Relations Coordinator
Buyside and Shareholder Communications
280 Bishopsgate
London
EC2M 4RB

Tel: +44 (0)20 7672 1758
 

Other Useful Contacts

Registrars


Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 7NH

Tel: +44 (0) 870 702 0135
Fax: +44 (0) 870 703 6009
e-mail: web.queries@computershare.co.uk

Group Secretariat


The Royal Bank of Scotland Group plc
Group Secretariat
Business House F
Gogarburn
Edinburgh
EH12 1HQ

Tel: 0131 626 4117
Fax: 0131 557 6140

Royal Bank of Scotland
Share Dealing Services


Telephone:
0870 60 65 023
Visit our website
www.rbs-sharedealing.co.uk

NatWest Stockbrokers


Customer Support Group
NatWest Stockbrokers
BrokerLine
PO Box 549
Leeds
LS1 1AR

BrokerLine helpline:
0870 600 4080
International Callers:
00 44 113 346 2425
Visit our website
www.natweststockbrokers.co.uk

Bank of New York


The Bank of New York
Shareholder Relations
P.O.Box 11258
Church St. Station
New York, NY 10286


Toll Free telephone for callers from the US:
1-888-BNY-ADRS (1-888-269-2377)
Telephone for callers outside the US:
1-610-382-7836
E-mail enquiries
shareowners@bankofny.com
BNY ADR website
www.adrbny.com
 

Auditors


Deloitte & Touche LLP
Chartered Accountants and Registered Auditors
Saltire Court
20 Castle Terrace
Edinburgh EH1 2DB

Registered office


36 St Andrew Square
Edinburgh
EH2 2YB

Tel: 0131 556 8555
If your enquiry does not relate to investor relations please click here for alternative contact details
If you wish to request hard copies of Annual Reports please click here


What follows is a list of links that may be of use to you after reading the main content. If you wish to re-read the main content then go back to main content.