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Managing your shareholding
To manage your shareholding online, please log in to our secure website where you can view your holding, change your registered address and sign up to register electronic communications.
As part of the login process, you'll require your Shareholder Reference Number (SRN) which can be found on your share certificates or other shareholder communications.
You can make use of the free portfolio management service, please visit Investor Centre to find out more.
Electronic Communications
Following shareholder approval at the 2007 AGM, we are permitted to supply shareholder communications to our shareholders via a website.
There are a number of benefits associated with communicating with our shareholders electronically, some of which are detailed below.
- Cost-effective - reduced printing and postage costs is money-saving for the business and shareholders
- Fast access - access documents the day they are published on this website
- Secure access - ensure documents cannot be lost in the post
- Environmentally friendly - reduced paper consumption helps our commitment to the environment
Please register to receive electronic communications.
Alternatively, you can opt to continue to receive paper documents.
Other ways to stay informed
Sign up for the RBS.com email alert service to get the latest updates straight to your inbox or for RSS Feeds for news feeds delivered directly to your computer.
Important information on share scams/fraud
Over the last few years many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. Please see the FSA's website for more details.
To view Adobe Acrobat PDF documents you will need Adobe Acrobat Reader which you can download free from Adobe's website. Visit access.adobe.com.