Managing your Shareholding

Manage your shareholding:

To manage your shareholding on-line, log in and access our shareholder service.

Shareholder forms

Download the following forms to help manage your shareholding.

• Bank Mandate (PDF)
• Change of Address (PDF)
• Change of Name (PDF)
• Stock Transfer Form (PDF)

Electronic Communications

The Companies Act 2006 contains provisions facilitating communications between companies and their shareholders in electronic form. As a result, companies can now change their principal method of communication from sending paper documents to making them available on a website.

We are now giving you the opportunity to choose how we communicate with you in the future. You can elect to be part of the electronic communications initiative. Alternatively, you can opt to continue to receive paper documents.

There are a number of benefits associated with communicating electronically, some of which are detailed below.

• Cost-effective - reduced printing and postage costs is money-saving for the business and shareholders
• Fast access - access documents the day they are published on this website
• Secure access - ensure documents cannot be lost in the post
• Environmentally friendly - reduced paper consumption helps our commitment to the environment

Other ways to stay informed

Sign up for the RBS.com email alert service to get the latest updates straight to your inbox or for RSS Feeds for news feeds delivered directly to your computer.

Important information on Shareholder Fraud

Over the last few years many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports. Please see the FSA's website for more details.